Frequently Asked Questions
Everything you need to know about our premium art and craft supplies.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location.
What is your return policy for resin and art supplies?
We accept returns on unopened and unused products within 30 days of purchase. Please note that due to the nature of chemical products, we cannot accept returns on opened containers.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times are calculated at checkout based on the weight of the package and the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Shop Pay and Sezzle.
How can I track my package?
Once your order has been dispatched, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your resin products food safe?
Many of our resins are FDA compliant and food safe once fully cured. Please refer to the specific product description and safety data sheet (SDS) for detailed compliance information.